Colorado Casual Furniture employs delivery professionals who are experienced in all aspects of furniture handling and care. We personally inspect every item before it is loaded, deliver your furniture on our truck, and blanket and tie it by hand – the right way. Your delivery team works for Colorado Casual, and can answer any questions you may have about your purchase.
Please have the area clear where your new furniture is to be placed, and a clear path for the delivery team to get to the room.
Our delivery team will do the following:
- Place your new furniture exactly where you specify.
- Assemble and/or Install shelves, mirrors, bridges, bed frames or other included parts.
- Perform minor touch-up and adjustments if needed.
- Level wall units or cabinets.
It is your responsibility to inspect delivered items for damage or defect. If the issue cannot be corrected by the delivery team, we will work with you to schedule a service call or return the item to the store for service and re-delivery.
Our delivery team cannot remove shoes upon entering your home, nor use shoe covers, as we make multiple trips in and out of the home carrying heavy loads. We will do our best to wipe our feet as we enter, but if your floors require special protection, we suggest covering the path to the room with sheeting or cardboard.
We will not be held responsible for damage to your home due to furniture being moved through especially tight or narrow halls, doorways, or staircases.
For liability and time reasons, our delivery team cannot move existing furniture, electronic equipment or other accessories, nor hang objects on customer’s walls.